Terms of Service

These Terms of Service govern access to AustroSystems websites and technical operations services. By using our services, you agree to these terms.

Technical Operations Services

AustroSystems may provide scoped setup, troubleshooting, integration, documentation, monitoring, and maintenance for customer-authorized systems. The applicable proposal or order defines the scope, deliverables, timing, access, and fees. Customers remain responsible for their marketing strategy, content, campaigns, third-party accounts, and business decisions.

Accounts

Customers are responsible for maintaining accurate information, protecting credentials they authorize us to use, and ensuring their users comply with these terms.

Acceptable Use

You may not use our services to violate laws, infringe rights, transmit malicious code, disrupt service operations, attempt unauthorized access, or store content that is unlawful, harmful, or abusive.

Customer Data

Customers retain responsibility for the data and systems they authorize us to access. We process customer data only to provide the service, maintain security, support customers, and meet legal obligations.

Fees and Payments

Scope, fees, payment timing, included work, and any recurring terms are shown in the applicable proposal or order. Payments may be processed by an authorized payment provider.

Availability and Changes

We aim to provide reliable services, but we do not guarantee outcomes controlled by third-party platforms. Providers may change or interrupt their systems without notice.

Intellectual Property

AustroSystems and its licensors own its software, methods, design, branding, documentation, and related intellectual property. Customer materials and systems remain the customer's.

Limitation of Liability

To the maximum extent permitted by law, AustroSystems is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or business opportunities arising from use of the services.

Contact

Email: contact@austrosystems.com.