Privacy Policy

AustroSystems provides web-based workflow software products for niche service businesses. This Privacy Policy explains how we collect, use, and protect information related to our website, products, customer accounts, billing, support, and business operations.

Information We Collect

We may collect contact information, account information, billing information, support messages, product usage information, device and browser information, and operational data that customers enter into our software products.

How We Use Information

We use information to provide and maintain our products, process subscriptions and payments, deliver customer support, improve product reliability, communicate service updates, protect against abuse, and comply with legal and tax obligations.

Payments

Payments may be processed by Paddle or another authorized payment provider. Payment providers process payment details under their own privacy and security practices. We do not store full card numbers on our own systems.

Sharing Information

We may share information with service providers that help us operate our products, including hosting, payment processing, analytics, email, customer support, security, and legal or tax compliance providers. We do not sell personal information.

Data Retention

We retain information for as long as needed to provide the products, meet contractual and legal obligations, resolve disputes, maintain security, and keep business records. Customers may request deletion where applicable and where retention is not legally required.

Security

We use reasonable administrative, technical, and organizational safeguards to protect information. No internet-based service can guarantee absolute security.

Your Rights

Depending on your location, you may have rights to access, correct, delete, export, or object to certain processing of personal information. To make a privacy request, contact us at contact@austrosystems.com.

Contact

AUSTRO SYSTEMS DESENVOLVIMENTO DE SOFTWARE NAO CUSTOMIZAVEL LTDA, CNPJ 67.148.613/0001-41. Email: contact@austrosystems.com.